NIXsolutions: Adobe to Change User Agreement amid Content Access Scandal

Earlier, Adobe updated the agreement governing the rules of user interaction with the company’s software products. Some vague language indicated that Adobe could now officially view content that users created using the company’s apps and stored in the cloud. This caused a negative reaction from the community, against the background of which Adobe had to explain itself and promise to introduce more understandable language into the agreement.


“Your content is yours and will never be used to train any generative AI tools,” Adobe chief product officer Scott Belsky and vice president of legal affairs Dana Rao said in a joint statement.

Users of the company’s various applications, such as Photoshop, Premiere Pro, and Lightroom, were outraged by the vague language. People considered the changes made to the user agreement to be Adobe’s desire to use user-generated content to train generative neural networks. In other words, content creators thought Adobe was going to use AI to steal their work for resale.

Adobe’s Response and Revisions

Against this background, Adobe is actively trying to assure the community that user content is not at risk, and the changes made to the agreement were mistakenly not accurate enough. “In a world where customers are concerned about how their data is used and how generative AI models are trained, companies that store their customers’ data and content have a responsibility to state their policies not only publicly, but also in their user agreement,” Belsky said in a message.

The company promised to revise the user agreement to make it clearer through “simpler language and examples.” Adobe hopes that this approach will help users better understand what exactly is said in certain clauses of the agreement. The company had already edited the original text of the changes on June 6, but this did not affect the negative reaction from the community, notes NIXsolutions. We’ll keep you updated on further developments as Adobe continues to address user concerns.

Adobe says that not only can customers protect their content from neural networks, but they also have the option of opting out of the company’s product improvement program.